Billing

Billing

Pay My Bill

If you have insurance (including Medicare and Medicaid) the billing office will bill your insurance carrier shortly after your visit. If you have more than one insurance carrier, such as a supplement to Medicare, we will submit your bill to the additional carrier after notification from your primary insurance carrier. If you receive a bill from us before we have heard from your insurance company, the amount submitted to your insurance company will be in the Insurance Pending column. Your insurance carrier should pay on your bill within 60-days. However, the hospital may ask for your help in contacting them should payment be delayed.

If you do not have insurance your bill will be sent directly to you (or the guarantor) for payment of the bill.

If you owe a balance the hospital will send you a bill. The amount not covered by your insurance carrier will be listed in the Patient Pay column and in the Amount Due Now box. Payment in full is expected as indicated on the statements.

If your bill is paid within 7 days of the first statement after insurance pays a discount applies as follows:

Out of Pocket          Pay Discount
$500- $2,500                 2%
$2,500 and over             5%

Financial Assistance

If payment in full cannot be made please call the billing department at 402-367-1352.

Payment arrangements can be made to pay your bill in full within 6 to 10 months. If you are unable to pay the balance in full within 10 months, you will be referred to the bank loan program. Butler County Health Care Center will assist you in completing the loan application form and submitting it to the bank.

You may be eligible for financial assistance to reduce the cost of service. This is determined based on your household income level. For determination of eligibility and applications for community benefit financial assistance please contact the billing department at Butler County Health Care Center.

Collections Policy

Accounts will be reviewed after 60 days of discharge. If the account balance is self-pay (insurance has paid) the billing department will follow up with the following process:

After 60 days without payment the 1st past due reminder letter is mailed.
After 90 days without payment the 2nd past due reminder letter is mailed.
Collection notices are mailed after 120 days without payment.
Accounts are transferred to a collection agency or attorney after 150 days without payment.

Please note that exceptions can be made or approved by the CEO or CFO where appropriate.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.  We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

All refunds will be provided as a credit to the credit card used.

Shipping Policy/Delivery Policy

Nothing to ship.