Messaging Terms & Conditions

These Messaging Terms & Conditions (“T&Cs”) apply when you sign up for one or more text message or automated call programs by submitting your telephone number and agreeing to receive text messages from or on behalf of Butler County Health (collectively “BCH,” “we,” “us”).  

IMPORTANT – PLEASE READ CAREFULLY. THIS AGREEMENT CONTAINS AN ARBITRATION PROVISION ("ARBITRATION" SECTION) REQUIRING ALL CLAIMS TO BE RESOLVED BY WAY OF BINDING ARBITRATION.

By opting in to a text message program, you expressly consent to receive automated promotional and personalized text messages (SMS, MMS, and RCS) from BCH, which may utilize an automated system, an automatic telephone dialing system, and/or other software, systems, and machines.  Further, your express consent applies regardless of any state or federal time of day restrictions and/or the presence of your telephone number on any state or federal Do Not Call list/registry. Consent to receive automated marketing text messages is not a condition of any purchase or receipt of services. Message and data rates may apply. 

You acknowledge that text messages are not a secure form of communication because they travel over networks that are not encrypted. There is a risk that the information sent in a text message could be intercepted or viewed by third parties; however, we take reasonable precautions to safeguard your privacy by restricting the content of these messages to non-sensitive notifications. Any messages containing detailed Protected Health Information (PHI) will be sent via a separate, secure messaging channel unless otherwise directed by you.

In connection with the Programs described below, your telephone number will not be shared with any third parties for their own purpose, and we will only use your telephone number in a manner consistent with our Notice of Privacy Practices.

Programs

By opting in to BCH’s text message program you agree to receive messages in connection with the following programs.  Text message frequency may vary.

Health Care Messages  
You will receive messages regarding your treatment or medical services, including but not limited to appointment reminders, after-visit surveys regarding your care, and other notifications regarding your services.

Other Messages 
You may receive other occasional messages from us regarding our services and relationship with you.

Not all mobile devices may be supported and our messages may not be deliverable in all areas.  BCH, its service providers, and the mobile carriers are not liable for delayed or undelivered messages. 

Cancellation and Assistance
If at any time you would like to unsubscribe from text messages you may reply "STOP" to the communication. You may receive an additional text message confirming your decision to opt out. If at any time you need assistance with the text message reply "HELP" to the communication, or by contacting us by telephone or email at:

     Telephone:  402-367-1200
     Email: office@bchccnet.org

Arbitration

Any claim, dispute, or controversy ("Claim") between you and BCH arising out of or relating in any way to these T&Cs, no matter how described, pleaded or styled, shall be finally and exclusively resolved by binding individual arbitration conducted by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules in your state of residence at a location that is reasonably convenient for both parties.

ARBITRATION OF YOUR CLAIM IS MANDATORY AND BINDING. NEITHER YOU NOR BCH WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM THROUGH A COURT. IN ARBITRATION, NEITHER YOU NOR BCH WILL HAVE THE RIGHT TO A TRIAL BY JUDGE OR JURY.

BCH will pay the initial filing fee to commence the arbitration.

You and BCH will have every remedy available in arbitration as you and BCH would have from a court and will be entitled to reasonable discovery. All determinations as to the scope, interpretation, enforceability and validity of these T&Cs shall be made finally and exclusively by the arbitrator.  The arbitrator's award will be binding and final.  Judgment on the arbitration award may be entered in any court having jurisdiction.  

NO CLASS ACTION, OR OTHER REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION, OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON SHALL BE ALLOWABLE IN ARBITRATION.

This arbitration provision shall survive: (i) the termination of these T&Cs; and (ii) the bankruptcy of any party. If any portion of this arbitration provision is deemed invalid or unenforceable, the remaining portions shall nevertheless remain in force. Any different agreement regarding arbitration must be agreed to in writing.

This arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16.

IF YOU DO NOT AGREE TO THE TERMS OF THIS ARBITRATION AGREEMENT, DO NOT CONSENT TO THE PROGRAMS OF THESE T&Cs.

The Parkinson's Empowerment Group at Butler County Health targets so many aspects and symptoms of Parkinson’s. It improves a person’s posture, mobility, balance, and coordination, as well as cognition and ability to multi-task. I also like the flexibility of the program and being able to adjust exercises from each position to fit the need of each individual patient.  

Andy Valenti, Physical Therapist Assistant

My strategy in nutrition coaching is to focus on the positive – what things could we add to increase the variety of healthy foods in your routine?  By focusing on adding more healthy choices, you will not feel deprived as you gradually leave out less nutritious choices.  My goal is to help you get a personalized approach to wellness that you can achieve and maintain with your current lifestyle.

Sandra Burwell, Registered Dietitian

Butler County Health has felt like home to me from the beginning of my employment.  I have spent more than 5 years working in an environment that has challenged me to pursue my nursing skills in many different areas such as the Emergency Department, Obstetrics, Inpatient Care, Outpatient Care and as Quality Improvement and Patient Safety Coordinator.

Tara Palensky, RN

BCH Roots to Shoots Pediatric Therapy Clinic eliminates the need for long commutes to distant facilities like Madonna, allowing Aria to maximize her therapy sessions and educational opportunities.  It is significant for Aria’s overall well-being as it reduces the stress and agitation she had from extended travel.  The staff is like our family to us.

Jennifer Prothman

The communication between us and Leia’s Roots to Shoots therapists is excellent.  We are given the tools and resources to practice techniques at home for ongoing progress and development so she can continue to thrive.  The entire staff at Roots to Shoots goes above and beyond what needs to be done; from teaching her to wear something as simple as a mask, to helping her feel comfortable riding in another vehicle like a school bus.  They are our angels.

Stacey Bykerk

I feel having a 3D mammogram was a blessing for me since it detected my Stage 1 cancer.  The technicians were very helpful as they explained how the machine worked compared to the 2D method.  A big difference is that the 3D machines moves above your head from one size to another and gives a more complete image of the breast.  The testing time also seemed shorter than the standard mammogram.

Judy Dubs

I had a bunion on my foot and I wanted it removed,  but I really didn't want to travel too far to have the procedure done.  So when Butler County Health started providing Podiatry Services, I made an appointment right away.  Dr. Carlston is professional and personable.  He took the time to explain what happens during the procedure and afterwards.

Jill Pokorny

Being able to have my blood drawn at Butler County Health saves me a weekly trip to Omaha.  It is simple to schedule an appointment that works with my schedule and the staff is quick and efficient at drawing my blood samples.

Tanner Zeilinger